Welcome to TotemNRG (Totem Energy LLC). By accessing or purchasing from our website, you agree to the following Terms and Conditions.

Please read them carefully. If you do not agree, do not use our website or purchase our products.

1. General Information

This website is operated by TotemNRG (“we,” “our,” or “us”). Throughout the site, the terms “you” and “your” refer to the customer or user of the website. By using our website, you agree to comply with these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

2. Product Information & Disclaimer

• Disclaimer: These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

• Our products are intended for adult use only (18 years of age or older).

• Always consult your healthcare provider before using any dietary supplement, especially if you are pregnant, nursing, or have a medical condition.

3. Orders & Payments

• All prices are listed in U.S. dollars unless otherwise stated.

• We accept PayPal and credit cards.

• By placing an order, you represent that you are at least 18 years old and authorized to use the payment method provided.

• We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

• Shipping times are estimates and may vary based on location and carrier.

• We are not responsible for delays due to carriers, customs, or unforeseen circumstances.

• Risk of loss passes to you upon delivery to the carrier.

5. Returns & Refunds

• For safety reasons, we cannot accept returns of opened or used products.

• If your order arrives damaged or incorrect, please contact us within 7 days of receipt at info@totemnrg.com with your order number and photo or video proof of the issue.

• Refunds or replacements are issued at our discretion.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of TotemNRG and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use our content without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, exemplary, or consequential damages of any kind, including but not limited to loss of profits, loss of data, business interruption, or reputational harm, arising out of or related to the purchase, use, misuse, or inability to use our nootropic pouches, or access to our website, regardless of the legal theory and even if we have been advised of the possibility of such damages.

• Our total aggregate liability for any claim, demand, loss, or cause of action, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount actually paid by you for the specific pouch product giving rise to the claim.

• By purchasing or using our products, you acknowledge and agree that:

  • Our nootropic pouches are dietary supplements, not drugs, and are not intended to diagnose, treat, cure, or prevent any disease.

  • Individual results may vary, and no representations or warranties, express or implied, are made regarding the effectiveness, suitability, or results of use.

  • Use of our products is at your sole risk, and you should consult with a qualified healthcare professional before use, especially if you are pregnant, nursing, taking medications, or have a medical condition.

8. No Medical Advice

All content provided through our website, marketing materials, or product descriptions is for informational and educational purposes only. It is not intended as, and shall not be considered a substitute for: professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified healthcare provider with any questions you may have regarding your health or a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our website or associated materials.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our site, you consent to our data practices.

10. Governing Law

These Terms, and any dispute or claim arising out of or relating to them, shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Subject to the Arbitration provision above, you agree that the courts of the State of New York shall have exclusive jurisdiction over any permitted court proceedings.

11. Arbitration & Class Action Waiver 

Any dispute, claim, or controversy arising out of or relating to the purchase or use of our products, or to these Terms, shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You agree that:

• Arbitration shall take place on an individual basis, and not as a class, collective, or representative action.

• You waive any right to bring or participate in a class action, class arbitration, or other representative proceeding against the Company.

• The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The most current version will always be posted on this page. Continued use of our website after changes are made constitutes acceptance of the updated Terms.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:
Email: info@totemnrg.com

Effective as of 10/1/2025